01
Intelligent extraction
Advanced OCR, automatic classification, and validated data extraction. Recognizes ID cards, tax codes, company records, financial statements, account statements, and custom documents.
Intelligent dossiers, complex decisions. AI agents for autonomous workflows.
Infofusion AI is the agentic platform for augmented intelligence, orchestrating critical workflows end-to-end, with governance and control over every decision.
-80% process time-95% data entry errors100% audit trailEU data residency
— WE WORK WITH TEAMS ACROSS INSURANCE, REAL ESTATE, FINANCE, AND LEGAL SERVICES —
Real EstateInsuranceHealthcareLegalFinanceEngineeringBack Office
Listens, reasons, coordinates and acts
A distributed multi-agent platform. Specialized AI agents orchestrate your workflows end-to-end, from document intake to execution on your systems. With governance, a complete audit trail, and human control over every sensitive decision.
Four modules.
One unified dossier.
From conversations, emails, and documents to a structured dossier. Agents extract data, verify feasibility, fill forms, and track every step. You stay in control of sensitive decisions.
02
Multichannel conversation
Chat, voice, WhatsApp, email, portal, API. Every channel feeds the same dossier. Your team gets a unified view, while customers choose how they want to communicate.
03
Integration with your systems
Connectors for CRM, ERP, management systems, and knowledge bases. REST APIs for everything else. Bidirectional synchronization, no duplicate data entry.
04
Governance and audit
Every action is tracked and fully reconstructable. Tiered approvals by risk level, roles and permissions, PII protection, AES-256 encryption, GDPR, and the EU AI Act.
Augmented intelligence in action.
A real case, an agent at work. It queries the right sources, applies domain business rules, fills forms, and asks for confirmation on sensitive decisions. Every step tracked, every source cited.
infofusion.ai / workflow / mortgage-underwriting
human◉Self-employed worker, requesting €180,000 for an auction purchase, 30-year term. Which lenders can we proceed with?
agent
Ask once. It executes, you confirm.
A scripted example of an AML review. Follow the document checks, system updates, and requests for human confirmation.
Infofusion Agent
Online · Workflow: KYC review
Where Infofusion AI
makes the difference.
Concrete scenarios with real problems. From document-intensive processes in regulated sectors to multi-party workflows across every company.
— Insurance
Insurance
Orchestrate document-heavy insurance workflows across customers, brokers, adjusters, and internal systems without losing control of compliance or exceptions.
- Claims intake
- Underwriting support
- Broker servicing
Legal
Structure client intake, contract review, due diligence, and regulated matter workflows with evidence, approvals, and traceability built in.
- Matter intake
- Contract review
- Due diligence
Real Estate
Unify property documents, buyer qualification, agency operations, and transaction follow-up across every participant in the real estate workflow.
- Transaction dossiers
- Buyer qualification
- Agency operations
Healthcare
Reduce administrative burden in patient intake, authorization, claims documentation, and provider operations while protecting sensitive data.
- Patient intake
- Authorizations
- Admin back office
Finance
Support advisory, compliance, portfolio operations, and client servicing with AI agents that read documents, apply rules, and update systems.
- Client onboarding
- Compliance review
- Operations
Manufacturing
Connect documents, suppliers, ERP records, quality evidence, and internal approvals so manufacturing teams can move faster with control.
- Supplier onboarding
- Quality documents
- ERP operations
Back Office
Connect documents, requests, and approvals across HR, finance, and admin teams so back-office operations move faster without losing control.
- Invoice processing
- HR onboarding
- Cross-department requests
Agents, not assistants.
Copilots and chatbots assist people. RPA automates fixed sequences. Agents orchestrate entire workflows and become the right choice when the work requires document understanding, business rules, and governance.
Built for regulated environments.
GDPR, EU AI Act, EU hosting, and a complete audit trail for every action. Your documents remain yours and do not train third-party models.
GDPR compliant
End-to-end processing of personal data, with full visibility into who did what and when.
EU AI Act ready
Risk classification, transparency, and human oversight built into the product
EU data residency
Processing confined to European data centers. On-prem option for the most sensitive cases.
Complete audit trail
Every action tracked with source, applied policy, model used, and human reviewer.
Human control by design
Tiered confirmations by risk level. Sensitive decisions always go through a reviewer.
Your data remains yours
Tenant-isolated indexes, no training on customer data, and no transfer to third parties.
Frequently asked questions.
01What is augmented intelligence?+
Agents analyze documents, bring the findings together, and propose an assessment with supporting reasons. You confirm sensitive decisions. This is how Infofusion AI applies augmented intelligence to regulated processes.
02Are our documents and data secure?+
Yes. Your documents remain in your tenant, with isolated indexes and end-to-end encryption. We do not train models on your data, and hosting is confined to the EU. GDPR and EU AI Act controls are active; ISO 27001 and SOC 2 Type II are on the 2026-2027 roadmap.
03What happens when the agent is not sure?+
The review flow asks for clarification in chat, showing the data source, the policy applied, and the available options. You reply, and the agent resumes the task. The exchange is recorded for audit.
04How do we measure the value generated by agents?+
Platform dashboards track volumes, cycle times, exceptions, and human confirmations by risk level. Logs record actions and the reasons behind decisions. Client profiles and demand data help you review the work reaching your team. You can export data to your BI tools and review periodic reports with us.
05Do you train models on our data?+
No, never. Your documents and actions remain in your tenant, in client-isolated indexes. No data ends up in third-party datasets or foundation models. On-prem deployment is available for the most sensitive cases.
Ideas for AI at work
Augmented intelligence
5 min read
Why Infofusion is launching a blog about augmented intelligence, not miraculous AI
Augmented intelligence means intelligence that amplifies people rather than replacing them.
Infofusion AI
Read articleLet's talk about your workflow.
Tell us which documents, policies, and systems your team works with. We will review which tasks agents can handle and where people need to approve decisions.
EMAIL
info@infofusion.aiSUPPORT
24/7
Subscribe to updates
Receive product releases, implementation notes, and operational insights directly in your inbox.